Security & privacy
Safe & compliant by design
Schools carry a duty of care that consumer platforms were never built for. School Courier is private to your community, controlled by your staff, and accountable by default — so you can say yes to modern communication without saying maybe to risk.
The foundations
Built for trust & control
Private user access
Your school chooses the front door: public groups for community-wide reach, private groups gated by passcode or leader approval, or a fully code-gated app where nothing is visible without your school’s code. Nothing ever lives on the public web, and there are no public profiles.
Role-based permissions
Account types govern the platform: only approved staff and leaders publish, students and parents can never message one another, and administrators hold oversight across the community.
Administrative controls
Your administrators control membership, groups, roles, and content — and can review communications when needed. It’s your community, run by your rules.
Records & retention
Messages and posts are retained for administrator review, supporting your records and compliance obligations — an audit trail personal texting can never offer.
Encryption in transit
Communication between the apps and our servers travels over encrypted connections (TLS/HTTPS).
No tracking-for-profit
No ads, no outside content, no selling personal information. Your community’s data exists to run your school’s app — that’s it.
Oversight
When a question comes up, you have the answer
A parent raises a concern. A principal needs context. A records request arrives. On consumer apps and personal phones, the school has nothing. On School Courier, every message and post is retained for administrator review — and communication between students and parents simply doesn’t exist to go wrong.
- Every message tracked & reviewable by administrators
- Posts and messages retained to support records & compliance obligations
- Account-type access control: students & parents never message one another
- Report & block tools, with a zero-tolerance moderation policy and action on objectionable content within 24 hours
Privacy
Student privacy. Parent privacy. School ownership.
For students
No public profiles, no strangers, no DMs with peers or unknown adults. Students see their school’s world — announcements, teams, schedules — inside a community every member of which their school admitted.
For parents
No ads, no engagement algorithm, no tracking-for-profit, and no personal information sold — the privacy policy says so in plain words. Parents get school news without trading their attention or their data for it.
For the school
The community, the content, and the record belong to your school — not to a public network’s terms of service. Your administrators decide who joins, who posts, and what stays.
Compliance
Aligned with the rules schools live by
FERPA
School Courier operates as a service provider to your school, handling student information under your direction and for your educational purposes — supporting the obligations FERPA places on your records and disclosures. Details are set out in our privacy policy and service terms.
COPPA
Children use School Courier under their school’s supervision and their school’s control of membership. We do not sell personal information, serve ads, or profile students — the practices COPPA exists to protect against.
Messaging regulations (TCPA / CAN-SPAM)
Text and email delivery follow consent and opt-out practices consistent with TCPA and CAN-SPAM, as described in our privacy policy.
Vendor security reviews
Bring us your district’s security questionnaire or data-privacy agreement — we answer them as part of every district evaluation. Email privacy@schoolcourier.com to start.
Compliance descriptions summarize how the platform is designed and operated; they are not legal advice. Your counsel can review our privacy policy, terms, and data practices in full.
Accessible to every family
The apps support Dynamic Type and VoiceOver on iOS and TalkBack on Android, offer light and dark mode, and translate posts into 10 languages — because a communication platform only counts if everyone can use it.